Effective Date: June 9, 2025
At 3ate Properties, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our cleaning services or visit our website.
By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, and residential or commercial address.
Booking Details: Service preferences, property size, scheduling information, and payment details.
Communication Data: Inquiries, messages, and feedback submitted via our website or communication channels.
Technical Data (when applicable): IP address, browser type, device information, and cookies through our website.
2. How We Use Your Information
We use your information for the following purposes:
To schedule and deliver our cleaning services.
To send service confirmations, reminders, and follow-up communications.
To process payments and issue invoices or receipts.
To respond to your questions, feedback, or service concerns.
To improve our services, website, and customer experience.
To comply with legal requirements and protect against fraud or misuse.
3. Sharing and Disclosure
We do not sell, rent, or share your personal data with third parties for marketing purposes.
We may share your information only in the following situations:
With service providers or subcontractors performing services on our behalf.
When required by law, subpoena, or regulatory authority.
To protect our rights, property, or the safety of our team or clients.
4. Data Security
We take reasonable technical and administrative measures to safeguard your personal data against unauthorized access, misuse, or loss.
However, no method of transmission over the internet or electronic storage is completely secure. By using our services, you acknowledge this risk.
5. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy, including legal or accounting requirements.
You may request that we delete your personal information at any time, subject to applicable legal obligations.
6. Your Rights and Choices
As a client, you have the right to:
Request access to or correction of your personal data.
Opt-out of non-essential communications.
Request deletion of your personal information from our records.
To exercise any of these rights, contact us using the details provided below.
7. Cookies and Website Tracking
Our website may use cookies to enhance user experience, analyze traffic, and offer personalized content. You may disable cookies through your browser settings, but this may affect some website functionality.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Continued use of our services constitutes your acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or how your data is handled, please contact:
Email: support@3ateproperties.com
Phone: +1234567890
Website: www.3ateproperties.com